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Zapket guide

Running Zapket

The platform dashboard

For whoever runs Zapket: revenue, trials, GST by month, every agency, and plan prices.

Who sees it #

Only the platform owner: whoever runs Zapket for every agency. They see Platform and Integrations in the sidebar, under Zapket. Agency admins never do.

The numbers at the top #

  • Monthly revenue: what paying agencies pay each month, before GST. A yearly plan counts as a twelfth of its price.
  • On trial: agencies trying Zapket, and how many trials end in the next three days.
  • Trial to paid: of the trials that have ended, the share that paid.
  • Needs attention: agencies with a payment problem, and how many stopped paying in the last 30 days.

Below them: sign-ups each week, and how many agencies stand where. Tap a standing to list just those agencies.

Money in, by month #

Every month's payments, with the taxable value, CGST, SGST and IGST split out and the total. It's laid out for your GST return, so your accountant can copy it across.

Agencies #

Every agency with its standing, plan, clients, team, posts in the last 30 days, state and sign-up date. Search by the agency's name or an admin's email, or pick a standing. Tap an agency to open its page.

An agency's page shows its admins, usage, subscriptions and invoices, and three things you can do:

  • Add 7 or 14 days of trial, for an agency that needs longer to decide.
  • Make free: no plan needed and no client limit. If they already pay, cancel their subscription in the Razorpay Dashboard too, or Razorpay keeps charging them.
  • Suspend, with a reason: its people see the reason instead of the app, and nothing goes out. Lift suspension puts everything back. You can't suspend your own agency.

Changing plan prices #

Under Plans, change a plan's monthly and yearly price in rupees, its client limit, or whether it's offered, and tap Save.

Who pays the new price

New subscriptions only. Agencies already paying keep their price until they change plan. A monthly price over ₹15,000 with GST needs an OTP at every renewal, so Zapket warns you.

Still stuck? Email help@asketstudio.in and a person will answer.